FAQ

General Requirements

Rainbow Rentals Inc. requires that all rental car drivers provide a currently valid driver's license that is issued by the renter's state or residence to be inspected at the time of the vehicle rental. Licenses must not be any form of a learner's permit, temporary license or a copy of the original document. All drivers must also have means to pay for the rental and be willing to pay the full rental amount as well as a deposit fee.

Security Deposit

You permit us to reserve against your credit or debit card at the beginning of the rental an amount as a security deposit. We may use your deposit to pay any amounts owed to us under this Agreement. The deposit amount does not limit in any way the total amount owed to us under this Agreement

Payment - Credit Cards

Rainbow Rentals Inc. currently accepts MasterCard and Visa, credit and debit cards.

Age Requirements

The minimum age to rent a car is 25 years, with 2 years driving experience. Drivers under the age of 25 must pay a higher rental rate and selected vehicles are unavailable to those under age 25.

Child Safety Seat

If you rented a child safety seat from us, you have the sole responsibility to properly install the seat. The seat is rented “AS IS.” We make no warranties, express, implied or apparent, regarding the seat, no warranty of merchantability and no warranty that the seat is fi t for a particular purpose. You are responsible for all injury or damage arising out of, or related to your use of the child safety seat

Off Road Driving

Rainbow Rentals vehicles may not be operated on non-paved roads. Driving of vehicle on beaches is not permitted. Vehicles are not allowed to cross rivers (bodies of water).

Late Charges

Rentals are based on a 24 hour day. A car rented at 10AM for a one-day rental is due back at 10AM the next day. There is a 59-minute grace period. If the car is returned within the 59-minute grace period there will not be any additional hourly rate. Beyond the 59-minute period, an hourly rate will apply until it equals the rate for an additional day. If a vehicle is returned beyond the parameter associated with a specific rate code the rental may revert to a higher applicable rate.

Fuel

In the event that the hirer returns the vehicle with an empty tank of gas, or less than the level it was hired out on, the cost of the petrol plus an administration fee will be charged to the hirer’s credit card to recover these costs.

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